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Cranbrook Flooring Ltd

4.0(11 reviews)
121 Kootenay Street North, Cranbrook, BC, V1C 3T5
250426xxxx
About Cranbrook Flooring Ltd

Cranbrook Flooring Ltd is your perfect partner for all your flooring needs in East Kootenay. In business for almost 40 years, we offer a wide selection of flooring designs and materials. Whether you're looking for hardwood floors, ceramic tiles, carpet or diamond concrete, we have what you need.Give us a call now or come see us in Cranbrook today.

Services Offered
English
Service Area & Hours
Service locations and availability
Primary Location

Cranbrook, BC

Postal Code: V1C 3T5

We Also Serve
Additional areas where we provide services
ainsworth-hot-springs
Customer Reviews
4.0 (11 reviews)

soci2962

August 31, 2018

We recently had our whole home done by Cranbrook Flooring, and we could not be happier! Clint was extremely helpful and the installer Jay was very friendly and did a great job on all our work. We highly recommend them.

jsjo6396

July 26, 2018

A family business that reverts to thug tactics (Collection Agency) when it is tired of you trying to resolve your dissatisfaction with their services. They will sell you anything to make a sale; we relied on them for their guidance on selecting and installing our dream cork floor. The whole experience has been and is a nightmare. This cork should not be in bathrooms (in 2) now all warranty is void. Installer was a train wreck, staff lax, suggested fixes inane. So much more, so little space!

User639316

July 8, 2017

Exceptional Customer Service and Support. A good way to tell if a business is good is how they address and respond to concerns and problems. We had an issue with a product that we purchased and Cranbrook Flooring partnered with us in every way to get the issue resolved with the manufacturer. They never let us down. They were respectful of our concerns. They followed up and ultimately the issue was resolved t our full satisfaction. We have never come across such commitment to customer satisfaction before.

anonpjyp

May 3, 2017

Highly recommended. I am so happy with the work they did. My husband said the guys in store were super helpful and the installers were personable. It was a surprise from my husband to me, that he finish our kitchen. What a great surprise. The tiles look perfect!

DonnaN

January 17, 2017

A great local shopping experience.. I'm so happy with our experience at Cranbrook Flooring! It took me several weeks and many visits to decide. They were great every time. We are very happy with our experience and would recommend them to everyone.

BevDave

November 7, 2016

Great Service. We were in a few weeks ago and received great service from all of the staff there. We got a great deal on vinyl plank flooring and the installer did a great job on the install and clean up. We will be back to do our basement next.

CrumbsCakery

September 11, 2016

Commercial vinyl plank. Love the work they did for us at the Brook Centre! Couldn't be happier with our commercial vinyl plank, and Jay did the installation in a timely manner! $1.99 sq. ft. seemed more than fair even for regular price!

KarenC277015

September 11, 2016

Great experience!. My husband and I came in the first time to Cranbrook Flooring to redo our bathroom floors. It was only a small space but were treated so well. We returned to do a much larger space (multiple rooms) in our home. They had a quote to us within a couple of days and the work completed within a few weeks! Their installers were so friendly and our home looks incredible!

User875565

September 1, 2016

Honestly great experience. They had what I needed in stock, and didn't treat me any different from someone doing a large area (unlike other stores I visited) . Stored my carpet until I was ready for it, very accommodating.

User394686

August 30, 2016

Talk the talk but can't walk the walk. the only thing I recommend about Cranbrook Flooring is that people shop elsewhere. I first walked in there as a brand new customer and I was explained to that they were the best in the business.. I have yet to see anything to be able to even say they're mediocre. Every time I tried to reach my sales person I have to wait hours or even days to hear back from him. Lastly, they certainly do enjoy taking your money; even though they say they are giving you a deal, expect to pay above sale price.

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Business Details

Languages

English

Payment Methods

Cheque, Mastercard, Cash, Visa, Interac